Conga Composer Cannot Communicate with Salesforce (Release 7)
Error Message
Conga Composer Cannot Communicate with Salesforce (Release 7).
Cause
Conga Composer is unable to connect to your organization's instance of Salesforce. This may be due to a server issue with Salesforce - click here to check status of Salesforce instance.
What to DO
- Ensure "Lock Sessions to IP Address from which they originated" is disabled (Setup > Administration Setup > Security Controls > Session Settings)
- Verify that the Session Timeout value is at least 30 minutes
- Ensure the Conga Composer URL contains an "&Id=" parameter and that it is set to a valid ID
- Don't try to "Preview" a Conga Composer button. You must click it from a Salesforce record
