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CPQ for Salesforce

Troubleshooting Common Configuration Mistakes

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20 Cannot See Buttons

Error

Some buttons on the button framework do not appear. The error 
Visualforce Remoting Exception: Internal Salesforce Error: <number>
is displayed in Console.

Cause

This happens when labels are not created for action or task buttons in Custom Labels.

What to do

Perform the following steps to resolve the error:

  1. Go to Setup > App Setup > Create > Custom Labels.
  2. Create a label for each new action or task button to work on the cart page.
    The label name must match the action or task button name.
Salesforce
CPQ

December 24, 2024