Conga Product Documentation

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9 Cannot Configure Products

Error

This error Failed to reprice: unexprected token: null is displayed when you try to configure products.

Cause

This happens when there is unwanted data in Order LineItem Map Fields and Order LineItem Criteria Fields.

What to do

Perform the following steps to resolve the error:

  1. Go to Setup > Develop > Custom Settings.
  2. From Order LineItem Map Fields and Order LineItem Criteria Fields, delete data that can cause null error.