Conga Product Documentation

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73 Cannot Add or Configure a Product

Error

This error
"Failed to reprice.: SObject row was retrieved via SOQL without querying the requested field: Apttus_Config2__ProductAttributeValue__c.Apttus_Config2__AccountId__r" 
is displayed when you try to add or configure a product.

Cause

This happens when there are excessive account ID entries in Config Header Criteria Fields.

What to do

Perform the following steps to resolve the error:

  1. Go to Setup > Develop > Custom Settings > Config Header Criteria Fields.
  2. Click Manage. Edit the required Criteria Set.
  3. Delete AccountId entries from it.