Conga Product Documentation

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70 Cannot Add a Product

Error

The following error is displayed on the Catalog page when you add a product:

! Error executing addToCart: Didn't understand relationship 'apttus_config2__extensions2__r__r' in field path. If you are attempting to use a custom relationship, be sure to append the '__r' after the custom relationship name. Please reference your WSDL or the describe call for the appropriate names.

Cause

This happens when .

What to do

Perform the following steps to resolve the error:

  1. Go to Setup > Develop > Custom Settings > Config Data Cache.
  2. Delete all data.